Privacy Policy

This policy explains what information Riverstone Builders LLC ("Riverstone," "we," "us") collects through riverstonebuildersny.com (the "Site"), how we use it, and who we share it with. It applies to this website only.

Information we collect

We collect information you choose to give us when you reach out about a project, including through the "Tell us about your project" form on this Site. That may include your name, email address, phone number, property address, a description of your project, and any photos or files you choose to attach.

Like most websites, our hosting provider and the third-party services described below also receive standard technical information automatically, such as your IP address and browser type, as part of delivering the Site to you.

How we use your information

• To respond to your inquiry and follow up about your project
• To understand your project and respond to your inquiry
• To manage a project you engage us for, from estimating through completion
• To help us with tasks like reviewing inquiries, analyzing project details, and drafting documents such as proposals or estimates, sometimes with the help of AI tools
• To maintain our own business records

How information is shared

We do not sell your personal information. We share it only as needed to run our business and this Site:

• JobTread — the project-inquiry form on this Site is powered by JobTread, the customer and project management platform we use to track inquiries and projects. Information you submit through that form is sent directly to and stored in our JobTread account, including any AI-assisted features JobTread provides as part of that platform.
• Claude (Anthropic) — we may use Claude, an AI assistant, for tasks like reviewing and responding to inquiries, analyzing project details, and drafting documents such as proposals or estimates. Information about you or your project may be shared with this tool as part of that work.
• Google Fonts — this Site loads typefaces from Google Fonts. Loading a font involves a standard request to Google's servers, which may receive your IP address as part of that request.
• Hosting provider — our web host processes standard technical data to serve this Site to your browser.

Cookies

This Site does not run its own analytics or advertising cookies. Third-party services embedded on the Site, such as our project-inquiry form, may set limited cookies or use similar technology as part of their normal operation.

Data retention

We keep the information you submit for as long as needed to respond to your inquiry, and, if you become a client, for the duration of your project and for reasonable recordkeeping afterward.

Your choices

You can contact us at any time to ask what information we have about you, request a correction, or ask us to delete it. We'll honor that request unless we need to keep certain records for legitimate business or legal reasons.

Children's privacy

This Site is intended for homeowners and is not directed at children. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page reflects the most recent version.

Contact us

Questions about this policy or your information can be sent to info@riverstonebuildersny.com or by phone at (845) 765-3220.